Play an integral role in our growing company with family values, that’s going places, and fast!

This unique opportunity will suit someone who loves a challenge, has the ability to multi-task, action the details required to fascinate our BIG FUTURE plans, and can Walk Right In, Sit Right Down, and Get Shit Done!

We’re looking for a brilliant Events & Sales Coordinator who has exceptional Administration skills to step into this newly created role and hit the ground running.  Are you the kind of person who can take an idea and make it happen with minimal direction?  Do you thrive in a fast-paced environment where no two days are the same? If you’re nodding your head, keep reading as this could be your dream job!

At Tradie Support Services, we’re all about family values, innovation, and creating an epic workplace culture. As part of our fast-growing business, you’ll play a pivotal role in making our big ideas happen while contributing to our sales, events, and marketing efforts.

What You’ll Be Doing:
This is not your average role, it’s a dynamic mix of event coordination, sales, marketing and office administration. If you’re someone who loves variety, thrives on action, and gets a thrill from seeing projects come to life, here’s what you’ll own:

• Be the First Point of Contact:
  • Manage all walk-in enquiries, incoming calls and emails with warmth and professionalism, leaving a brilliant first impression.
  • Handle all new enquiries, nurturing leads and guiding potential clients through the initial stages of their journey with us.
• Event Management:
  • Plan, schedule, and run a jam-packed calendar of training sessions, coaching programs and retreats, webinars, and free sales events.
  • Handle all event logistics, including liaising with venues, vendors, and clients, to ensure every event runs like clockwork.
  • Create amazing event experiences that wow clients, drive engagement and build our brand.
  • Assist in the planning and execution of our clients events when required.
  • Organise team social events and well-being activities throughout the year.
  • Plan and deliver New Staff Onboarding events to create a supportive and welcoming experience for new hires.
  • Manage on-site event operations to ensure seamless execution.
  • Conduct post-event evaluations to assess success and identify areas for improvement.
• Authentic Sales Superstar:
  Why Authentic Selling Matters to Us: We believe in offering solutions that genuinely help our clients. Authentic selling means prioritising their needs, ensuring they only invest in services that will make a positive impact on their business and life. We never want to be seen as “ripping clients off” or pushing unnecessary services, our integrity and their trust are non-negotiable.
  • Promote and be responsible for selling our products and services, including coaching/mentoring programs and retreats, SaaS solutions, ongoing services and business consultations.
  • Build and nurture genuine client connections by understanding their unique needs, providing exceptional service from enquiry to follow-up.
  • Promptly respond to queries, send quotes, and close deals confidently.
  • Create and manage sales processes and funnels, including after sales activities.
• Marketing Contributions:
  • Contribute to our marketing efforts by brainstorming concepts, creating content, and scheduling posts across social media platforms.
  • Develop engaging promotional materials and campaigns to support events and drive business growth.
  • Collaborate with the team on creative strategies that take our brand to the next level.
  • Create and manage campaigns within our CRM.
  • Assist with the production and editing of videos. 
• CRM & Admin:
  • Manage all administration elements for all events
  • Keep our CRMs updated and ensure all client information is accurate.
  • Track and manage leads, monitor campaign effectiveness, and report progress to management.
  • Provide administrative support to the Company Director including administrative tasks for coaching programs and retreats.
  • Assist with recruitment, including initial screening calls and interview bookings.
  • Create and refine systems, procedures, and business policies to enhance operational efficiency.
  • Assist with the onboarding of new clients, ensuring a seamless process.
  • Provide diary management and administrative support to the Company Director, ensuring her day-to-day activities run smoothly.
  • Assist with monthly reports and team KPIs.
  • Keep the office and training room clean, organised, and presentable at all times.

About You:
We’re looking for someone who is adaptable, proactive, full of energy and loves turning plans into results. Here’s what makes you the perfect fit:

• You’ve got a positive, solutions driven attitude, a growth mindset and a want to make a difference… you don’t stress over what you can’t control and you want everyone around you feel good.
• You’re a pro at getting shit done with minimal supervision
• You’re a brilliant communicator who can handle calls and emails with professionalism and warmth.
• You love variety and are a master multitasker who can juggle priorities with ease.
• You’ve got proven experience in event coordination and sales, and maybe even marketing (bonus points if you can smash all three).
• Your organisational skills are next level! Nothing falls through the cracks on your watch.
• You’re a creative thinker who’s not afraid to bring fresh ideas to the table.
• You’re tech-savvy, quick to pick up new systems, and can manage CRMs.
• You’re a team player but also confident working independently.

Bonus Points If You Have:

• Canva or graphic design skills.
• Social media management experience, including creating and scheduling posts.
• Knowledge of SaaS solutions or business coaching services.
• Knowledge of Zoho CRM and ServiceM8 or other job management systems
• Advanced Word or Excel skills.

Why Join Us?
This is your chance to be part of a team where ideas come to life, creativity is celebrated, and growth is encouraged. In the next 2–3 years, this role could evolve into managing our Sales & Marketing department. If you’re ready to make your mark and create something amazing, we want to hear from you!

The Details:

• Location: Eltham, VIC
• Hours: Full-Time 5 days a week
• Salary: $60,000–$70,000 pro rata (depending on experience) + Super + Bonuses based on sales KPIs after the first 6 months.

Please Note:

• This position may begin on a casual basis with 20–38 hours per week, transitioning to permanent for the right candidate.
• Hourly rate may start at a reduced level while you prove your awesomeness.
• You will be required to watch video tutorials on your own time to assist you in the training process and ensure you get up to speed as quickly as possible.

If you’re ready to walk right in, sit right down, and get shit done, we want to hear from you!

Apply now and be part of something awesome!