Play an integral role in our growing company with family values, that’s going places, and fast!
This unique opportunity will suit someone who loves a challenge, has the ability to multi-task, action the details required to fascinate our BIG FUTURE plans, and can hit the ground running, making this role their own!
We’re searching for a dynamic and versatile individual to become an essential part of our team based in Eltham for around 25-38 hours per week, with 9am to 5pm availability at least 3 days a week. In this multifaceted role, you will combine the responsibilities of an Administration & Reception Legend, Personal Assistant to the Company Director, and Events/Sales/Marketing Co-ordinator.
Your positive attitude, flexibility, and adaptability will be instrumental in ensuring the seamless functioning of our team.
As the first point of contact, your warm and professional demeanour will set the tone for our clients and visitors, creating a lasting impression.
In addition to your receptionist duties, you will be the trusted Personal Assistant to our Company Director, managing everything she needs, as well as her schedule and confidential information with the utmost discretion. Your efficiency and attention to detail will ensure that the Director’s day-to-day activities run smoothly, allowing her to focus on strategic priorities. Furthermore, your ability to coordinate and organise events will play a vital role in our marketing initiatives.
Working closely with our sales and marketing team, you will assist in various capacities to promote our products and services, nurture client relationships, and contribute to business growth. Your proactive approach and willingness to adapt to different roles and responsibilities will be highly valued.
If you thrive in a dynamic environment, excel in interpersonal interactions, but can also work independently with limited direction, we welcome your application to become an integral part of our team.
The Job Description is as follows, but not limited to:
- Reception – answering & managing all incoming calls, and meet and greet all walk ins
- Personal Assistant to the Company Director and the 2IC
- Collaborate with all sales & marketing activities including manage all new enquiries, nurture leads, address queries, send and follow up quotes, make after sales calls and deliver exceptional customer service
- Maintain our CRM and ensure all client information has been added and is accurate
- Potentially assist with all Social Media, Marketing & CRM/Sales Campaigns for the company, including the creation and modification of marketing collateral and content
- Assist with the creation and modification of systems and procedures to streamline operations
- Administration tasks for our business and our clients
- Assist with the onboarding of new staff and clients
- Assist with the planning, and execution of Promotional Events, both on and offline
- Build & retain relationships with all clients
- Assist with client projects and tickets to ensure they are progressing
- Ensure the office and training room are clean and tidy at all times
Skills Required
- Meticulous attention to detail coupled with a proactive approach to problem-solving, and getting sh!t done!
- Strong organisational skills, brilliant multi-tasking, and prioritisation skills
- Ability work independently with limited direction
- Knowledge of writing Business Systems, Policies, Procedures and Checklists
- Demonstrated experience in a customer-centric role, prioritising exceptional client service.
- A positive attitude and BRILLIANT phone manner
- Sales & Administration experience
- Ability to pick up new computer systems and software
- Enthusiastic, Flexible and not afraid to get your hands dirty or learn new skills with a varied workload
Bonus Points if you have any of the following;
- Graphic Design &/or Canva Experience
- Event Management experience
- Marketing experience
- HR Experience
- Social Media Management and content creation across platforms such as Facebook, Instagram, and LinkedIn.
- ADVANCED Word & Excel
- Super fast typing (over 80wpm)
- Knowledge of ServiceM8 & Zoho CRM
This role presents an exciting opportunity for a positive and proactive team player to engage across various dimensions of our company’s operations, while significantly contributing to the business growth.
If you’re excited by this opportunity – APPLY NOW!
Job Types: Permanent Part-time or Full-time
Salary: $55,000 – $70,000 pro rata
Expected hours: 24 – 38 per week, with 9am to 5pm available at least 3 days a week.
Please note:
- we are looking for someone to join our team long term, someone who wants to learn and grow, and potentially manage our Sales & Marketing department in the coming 2-3 years.
- this position might commence on a casual basis with the expected working hours to be between 20-38 per week, with the opportunity of becoming permanent part-time for the right candidates.
- this position might start at a reduced hourly rate while you prove yourself and capabilities.